We have a borrower who doesn’t file tax returns. I ordered his transcripts from the IRS and they were rejected per the below message: The IRS rejected this order citing Code 10 – File marked as having possible ID theft or fraudulent tax returns filed under tax payer’s SSN. The tax payer should contact the IRS directly at 800-829-0922. The borrower has called the number provided and can’t get through to a live person. Also, he has tried to request online with no luck. Please advise how we can proceed.
Just have borrower write a letter that they do not file/have not filed last two years and that is fine. I have seen that rejection code from IRS, not sure why they word it that way when they do not file.